Pakluk Terms & Conditions — A Complete Guide to Using the Platform

Pakluk is an online betting platform operated for entertainment purposes. By using this platform, you agree to comply with all applicable laws and confirm that online betting is legal in your country.

• These Terms & Conditions are written in Bangla and shall serve as the basis of the binding agreement.
• Pakluk reserves the right to suspend or modify its services at any time without prior notice.
• All content on this platform is protected under Pakluk's intellectual property rights.
• In the event of any dispute, the decision of Pakluk's management shall be considered final.

To open an account on Pakluk, you must meet the following requirements. All information provided during registration must be truthful, accurate, and up to date.

• Age: You must be at least 18 years old as of your registration date.
• One Account: Only one account is permitted per person, household, or IP address.
• Accurate Information: Your name, date of birth, phone number, and payment details must be accurate.
• Verification: Pakluk may request a national ID or passport at any time for identity verification purposes.
• Password Security: You are solely responsible for the security of your account. Never share your password with anyone.

The following rules apply at all times when betting on Pakluk. Once a bet is confirmed, it generally cannot be cancelled or changed.

• A confirmed bet is binding — bets cannot be voided due to system or internet errors.
• Pakluk reserves the right to set maximum bet limits for any event or market.
• Pakluk reserves the right to void bets placed at incorrect odds, in which case the stake will be refunded.
• Odds change rapidly in live betting. The odds displayed at the time of confirmation are final.
• In the event of a cancelled or suspended event, bets will be handled in accordance with Pakluk's own policy.

Deposits and withdrawals on Pakluk are supported via bKash, Nagad, and Rocket. All financial transactions are processed through secure encryption.

• Deposit: Minimum deposit is ৳500. Deposits are generally credited to your account instantly.
• Withdrawal: Minimum withdrawal is ৳500, typically processed within 1 to 5 business days.
• Identity Verification: Account verification must be completed before any withdrawal can be processed.
• Third Parties Prohibited: Transactions through another person's payment account are not permitted.
• Currency: All transactions are conducted in Bangladeshi Taka (BDT).
• Processing Fee: Pakluk generally does not charge any fees, though charges from your payment provider may apply.

Pakluk regularly offers a variety of bonuses and promotional deals. These bonuses cannot be withdrawn directly — a withdrawal is only possible once the specified conditions have been met.

• Welcome Bonus: 100% bonus on your first deposit — up to ৳5,000. Wagering requirement: (deposit + bonus) × 5.
• Wagering Restrictions: Bonuses may only be used to place bets on eligible markets. Bets with odds below 1.5 will not count toward the wagering requirement.
• Validity: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• An offer, once: Each promotion applies once per person, household, or device.
• Right to Modify: Pakluk reserves the right to modify or cancel any bonus offer at any time.

The following activities are strictly prohibited on the Pakluk platform. Violations may result in account termination and legal action.

• Placing bets using match-fixing or insider information.
• Using software or bots to place automated bets.
• Attempting to claim bonuses using multiple accounts (bonus abuse).
• Attempting to hack or gain unauthorized access to an account.
• Stealing or misusing another member's account credentials.
• Attempting to introduce malicious code or viruses into Pakluk's systems.
• Placing bets on behalf of minors or registering accounts for them.

Pakluk believes betting is entertainment — it should never be treated as a source of income. We respect the mental wellbeing of all our members.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits as you see fit.
• Time-Out: Temporarily suspend your account for anywhere between 1 and 30 days.
• Self-Exclusion: Permanently close your account for an extended break.
• Betting History: View your transaction and betting history at any time.

Pakluk takes your personal information very seriously. Our full privacy policy on the Privacy Policy page read.

• Your information is never sold to third parties.
• We may be required to share information with authorities under legal obligation.
• Your payment information is protected with SSL 256-bit encryption.
• Even after account deletion, transaction records will be retained as required by law.

Pakluk reserves the right to update these terms at any time. Members will be notified of significant changes via email or SMS.

• Continued use of the platform after updated terms take effect constitutes your acceptance of the new terms.
• The date of any changes to these terms will be noted at the top of this page under "Last Updated".
• If you do not agree to the updated terms, you may close your account.

For any questions or complaints, contact Pakluk's support team. We're available 24/7, seven days a week.

• Live Chat: Log in to the Pakluk platform and start a chat anytime.
• Email: [email protected] — Response within 24 hours.
• Complaints Process: Pakluk will work to resolve complaints within 7 business days of receipt.